Terms & Conditions

MAKE SURE YOU READ AND UNDERSTAND
TERMS & CONDITIONS BEFORE APPLYING
to the ihoot program

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  1. Vacations for Vets include accommodations only, not travel-related services.
  2. The maximum vacation period is 8 days/7 nights.
  3. 12 weeks between application and check-in date is required.
  4. Free Lodging for arrival on or during holidays or during high demand windows of time such as Spring Break is often not available.
  5. Changes are allowed before a confirmation has been issued. Once you’ve received a confirmation from the Program Manager, if a change is required, the confirmation must be canceled and a new application and processing fee re-submitted entirely.
  6. Eligible categories include:
    •  Active Duty and retired service men and women from all services and categories including Marines, Army, Navy, Air Force, Coast Guard, Reservists on Active Duty, National Guard on Active Duty, Veterans recalled to Active Duty and Discharged Veterans providing proof of honorable service.
    • DoD civilians and MWR in direct support of the troops and Widows with the DD214 and copy of death certificate are also eligible to apply.
    • Veterans and Unmarried Widows with Proof of Active Service.
    • Bear in mind that IHOOT is a privately owned non-profit organization that does not fall under government or military mandates, regulations, or chain of command.
  7. Applicants that have been issued confirmation numbers and/or certificates of accommodations are responsible for the conduct and actions of their family members and guests.
  8. It is required that there be at least 12 weeks between the application date and the requested check-in date.
  9. If the Resort closes due to the Pandemic, those with confirmed reservations will be allowed to reschedule without penalty. Individuals canceling while the Resort is still open must reapply entirely.
  10. Only one vacation per active duty sponsor is allowed within 365 days from the return and date of receipt of the Testimony and Photos on Google by clicking here as stated in paragraph 7 below. Applicants will receive updates when they’ve been received by the Vacations for Vets Program Manager. Excessively requesting updates may delay the approval process.
  11. Returning Participants are required to submit a testimony outlining their vacation experience and how it helped your family reconnect before a new application can be processed. IHOOT may request a public relations release to publish your testimony in the resort owners’ newsletters and on the IHOOT website. This will help generate more free accommodations for other service, men, women, and veterans.
  12. The Vacations for Vets Program is not responsible for injuries, property or personal damage, financial obligations, or notes signed by members prior to, during, or following the vacation.
  13. Proof of Honorable Service must be uploaded into the 2-Step Application Process.
  14. Confirmations and/or certificates will be emailed directly to applicants from the Vacations for Vets Program Manager. If a confirmed reservation is canceled for any reason, you must complete the entire application process again including submitting a new processing fee. If you cancel twice, you may be ineligible to reapply.
  15. Your only point of contact (POC) is the Vacations for Vets Program Manager. DO NOT CALL THE RESORT for any reason unless told to do so by the Program Manager because the reservations systems are different. Contacting the Resort on your own may delay work in progress or can even cancel an existing confirmation. All personal correspondence should be generated by email to applications@ihoot.org or at  Contact Us
  16. The methods of payment are accepted: MasterCard, VISA, Discover, AMEX, Debit or Credit Cards displaying the MasterCard, Visa logo, or through your PayPal balance. You may also mail certified funds to Vacations for Vets Foundation 1777 Reisterstown Road W22, PMB 415 Pikesville, Maryland 21208.
  17. If there are two eligible members in the same household, applications must be submitted at least 365 days apart. Consecutive weeks by Veterans within the same household will not be approved.
  18. A $300 deposit may be required from high-risk applicants that have canceled a confirmed reservation or canceled a confirmed reservation too close to the check-in date.
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